01Program Overview
By opting into SMS through our electronic intake documentation or other medium, you are agreeing to receive SMS messages from Kristine's Korner, PLLC. This includes customer care SMS messages for appointment scheduling, rescheduling, and cancellations, general questions about our services, and assistance accessing telehealth appointments or our client portal. Message frequency varies. Message and data rates may apply. See privacy policy at https://kristineskorner.org/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
Program name: Kristine's Korner, PLLC Customer Care
Sending number: (888) 895-7123
02Messages You May Receive
Kristine's Korner, PLLC uses text messaging to provide nonclinical customer care to clients who have consented to receive texts. Messages may include:
- Help scheduling, rescheduling, or canceling appointments
- Responses to general questions about our services
- Help joining telehealth appointments
- Help accessing our secure client portal
We do not send marketing or promotional text messages. Clinical questions and sensitive treatment information are handled through our secure client portal or by phone, not by text.
03How to Opt In
Clients consent to receive text messages through our electronic intake documentation and communication preferences in SimplePractice. During intake, you are provided our Practice Policies, including our SMS Text Messaging Policy and Consent, and you may voluntarily choose to opt in to receive administrative text messages.
You may also opt in by texting START to (888) 895-7123. After opting in, you will receive this confirmation:
“Thank you for opting in to receive customer care SMS messages from Kristine's Korner, PLLC. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Visit https://kristineskorner.org/.”
SMS consent is voluntary and is not required to receive services.
04Message Frequency & Cost
- Messaging frequency may vary depending on your appointments and the questions you send us.
- Message and data rates may apply, based on your mobile carrier plan.
05Opting Out & Getting Help
You may also withdraw your SMS consent at any time by updating your communication preferences or telling us directly.
06Privacy of Your Information
- SMS consent is not shared with third parties.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Text messaging originator opt-in data and consent will not be shared with any third parties.
- Standard SMS is not encrypted. Please do not text us detailed health information; we will not send clinical information by text.
For more, see our Privacy Policy.
07Carriers & Delivery
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed and may depend on your carrier, device, and coverage.
09Contact Us
Questions about our text messaging program? Contact us:
This website, our contact form, email, and text messages are not monitored for emergencies. If you are in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room.